Our journey began with a mission to connect with as many customers as possible, offering exceptional and customer-focused service. We understand that our clients spend months planning, weeks deciding, and days traveling to enjoy a hassle-free vacation or successful business trip. At Best Airfares, we pride ourselves on making those dreams a reality in just minutes. We're dedicated to delivering our very best, always!
A group of highly skilled travel representatives with a distinguished track record over years are available 24*7 at your service. Driven by to better customer experience our travel team has an in depth understanding of travel industry. Trained in professional environment and within a constructive framework you are guaranteed a sincere and loyal customer service.
To be available, to be courteous and to be able to help!
To build a happy customer base, and to be worth connecting with.
To be able to provide best customer experience.
This was my first experience with bestairfares.com, and I was initially a bit skeptical since I hadn't used their services before. However, Alex guided me through the entire process, making it quick and enjoyable. I would definitely use them again and recommend them to anyone seeking a great deal.
Customer service from Sarah was outstanding. She went above and beyond to assist me, working extended hours to ensure a minor issue was completely resolved. The fares I found were more competitive than those on other travel sites. Everyone I interacted with during the booking process was incredibly polite and provided clear explanations. Sarah even followed up with me multiple times to ensure my tickets were delivered on time. I will definitely use their site again and Sarah mentioned that I can request her for any future travel plans. She was fantastic in helping me find the best pricing to meet my travel needs. I was particularly impressed by her dedication, staying late for two days to resolve an airline-related issue, and honoring the discounted price she had quoted me. It's rare to encounter such hardworking and dedicated individuals who offer exceptional customer service. I plan on recommending Sarah to my friends for their future travel needs.
I was looking for cheap flights for a family vacation from Boston to Santo Domingo., Dominican Republic during peak season. I needed 6 reasonable priced tickets. Every site had them ridiculously expensive. Best Airfares literally had the best prices. I was surprised. Leon was very helpful, patient, and polite in helping me find the best deal for me and my family. He called me back when the call dropped because my phone died, and he even waved his booking fees in order to give me an even better discount. I would definitely recommend them for your travelling accommodations. Keep up the good customer service Leon!
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